Connected Campus

3.9.3 Qualified Staff

 

The institution provides a sufficient number of qualified staff—with appropriate education or experience in the student affairs area—to accomplish the mission of the institution.

 

_X_  Compliance           ___  Partial Compliance          ___  Non-Compliance

 

Narrative

 

Mid-America Baptist Theological Seminary (MABTS) provides an appropriate number of qualified staff [1] who have ample education and experience in the student affairs area to accomplish the mission of the school. MABTS offers student support programs and services staffed by competent administrators, including housing, admissions, counseling, job placement, financial counseling and assistance, and childcare. Training and professional growth opportunities are offered for student affairs staff.

 

Student Support Programs and Services

 

MABTS provides student housing on its main campus and northeast branch campus at approximately half the local market rental rate. The institution provides academic counseling for admissions and assigns a faculty advisor for each student throughout their educational experience. The school offers counseling to students concerning personal and life issues through the offices of the Dean of Men and Dean of Women. The Director of Church Relations provides assistance in vocational ministry placement counseling and the Vice President for Finance and Operations (VPFO) counsels students regarding financial matters. A full-service bookstore and online bookstore are provided for textbooks and other materials necessary for the learning environment, and the library provides services for students engaged in research. The Registrar provides assistance with student scheduling, transfer credit, and transcript requests.

 

Main Campus Housing. Student Housing is located at The Village on the master campus. There are currently 138 units dedicated to student use, and 6 missionary apartments for field missionaries on furlough. The one, two, and three bedroom apartments each come with a refrigerator, dishwasher, and full size washer and dryer. There is a quality fenced playground, a recreational field, a spacious Community Center for social gatherings, or for relaxing, and a gym with a walking-track and two workout rooms, equipped with shower facilities for use by students.

 

The cost of living in the Cordova area is very reasonable, and significantly lower than the national average. In addition, there are several options for quality schools including excellent public schools, private Christian schools, and an active home school network. Rent for Student Housing ranges from $535 to $715 per month. This is about half of the local market rate for comparable units. The Campus Life office is also available to assist students with locating alternative housing if desired.

 

Mrs. Sarah Shepherd is the apartment manager at The Village. She is employed by LEDIC Management which has exclusively focused on multifamily management since 1979 [2]. Mr. and Mrs. Kyle (Marisa) Rosas serve as the bachelor resident assistants in building thirteen. 

 

Counseling. Appropriate counseling services are provided for students and those seeking admission. The following positions assist students through advising and support: 

  • Admissions Counseling. Ms. Melissa Bobo, Mr. BJ Eason, and Ms. Dana Sneed assist prospective student with information [3]. Ms. Bobo, the Director of Admissions, works under the supervision of the Academic Vice President. The Director of Admissions is the primary contact person for any student of the seminary. This position consists of disseminating all information about the seminary to prospective students, supervising the admissions assistants and the day to activities of the admissions office, and maintaining prospective student information. Mr. Eason, the Admissions Counselor, works under the direct supervision of the Director of Admissions. Ms. Sneed, the admissions assistant, provides information and counseling regarding seminary application and enrollment; mails enrollment materials upon request; enters comprehensive information from each contact into the seminary’s computer system; produces regular admissions reports.
  • Faculty Student Advisors. Faculty members are expected to be thoroughly acquainted with the 2014-15 Catalog and the course requirements of all degree programs. Faculty are to be present at all registration days and available to students during pre-registration [4]. Master level students are responsible to initiate contact with their advisor, but faculty members should be readily available on these designated days. Each professor is assigned as an academic advisor to new students arriving for orientation each semester. The academic advisor will provide assistance to the student throughout his or her academic career. Associate students are required to receive advisement for the first 30 hours of their program and undergraduate students are required to receive advisement for their first 60 hours. If a student must go before the Student Disciplinary Committee, the academic advisor will assist the student through the judicial process [5]. Student advising, which includes course counseling, is provided by faculty with doctoral degrees within the field they advise.
  • Dean of Men and the Dean of Women. Dr. Ray Meadows serves as the Dean of Men and Dr. Julia Bickley serves as the Dean of Women, who both provide quality support to students by coordinating all non-academic activities that relate to the student body and their families. Dr. Bickley leads the Campus Life Office, supports the President in all matters relating to students and their families, and oversees the Student Council and the Student Body Association [6].  

 

Vocational Placement. The Director of Church Relations, Dr. Tanner Hickman, works under the supervision of the Chief Development Officer and assists students and alumni in finding places of service in vocational Christian work. He is available for counseling with students, prospective students, and alumni regarding places for ministry. He maintains up-to-date resumes on students [7], prospective students, and alumni. He seeks to build and maintain cordial relations with directors of associational missions, pastors, churches, and state conventions to assist in the placement of MABTS students and alumni [8]. During the first semester of the 2014-15 academic year, the office successfully helped 69.2% of graduates find vocational service (see Federal Requirement 4.1).

 

Financial Services. Finances are an issue for all students and therefore financial aid services are available. The VPFO, Mr. Randy Redd, coordinates with the Campus Life office to assist students who are in financial need of tuition and other resources [9]. 

 

Bookstore Manager. Mr. David Foust reports directly to the VPFO. The manager maintains an attractive and well-stocked bookstore for students and the general public. Duties include ordering and receiving textbooks, preparing invoices for payment, entering data into the computer, composing the textbook lists for students, and helping students secure textbooks needed each semester. Other duties include inventorying Northeast Branch stock, special orders, shipping out of state orders, duplicating chapel messages including special events such as Founders’ Days, meeting with sales persons to review new publications, advertising, sign making, arranging displays, returning overstock, searching for out of print publications, preparing reports, tabulating register receipts, telephoning customers, opening and checking in packages, making copies, and overseeing those who help in the store. As Journal Subscription Manager, the responsibilities include supervision of subscribers’ accounts, correspondence, mailing of journals, data entry, and producing reports [10].

 

Director of Library Services. Mr. Terrence Brown is responsible to the Academic Vice President and makes regular reports to him. The Director is responsible for the overall direction and development of library services. He supervises the library staff. The Director of Library Services has faculty status, meets regularly with the faculty, and reports on acquisitions and library procedures [11].

 

Registrar. Mrs. Rose Mink reports directly to the Academic Vice President. She processes applications for admission to MABTS and is responsible with the Academic Vice President for determining academic eligibility for admission to the seminary. She is responsible for the safety and preservation of the academic records of the seminary and makes certain that only authorized persons use academic records. She is also responsible for registering students, issuing official transcripts, reporting enrollment information, and coordinating with faculty and staff to serve student needs [12].

 

Director of International Student Records. Mrs. Maria Wooten serves as the Director of International Student Records and serves as the Primary Designated School Official (PDSO). She maintains confidential immigration files on each F-VISA status international student, per federal immigration regulations and DHS via SEVIS. Student files are accessible only to the Designated School Official (DSO) and PDSO [13].

           

Director of the Northeast Branch. Dr. Michael Haggard serves as the chief administrative officer for the Northeast campus of MABTS in Albany, New York. He assists the President in all matters relating to the Northeast Campus. He further consults with other executive administrative officers in each area of their responsibility to maintain unity of mission, purpose, and procedure throughout the seminary [14]. The Director’s duties include but are not limited to:
 

·      Chairman of the faculty of the Northeast Campus

·      Chief Academic Officer of the Northeast Campus

·      Registrar of the Northeast Campus

·      Admissions Officer of the Northeast Campus

·      Coordination with the Vice President for Finance and Operations in all areas of finance concerning the Northeast Campus

·      Director of Campus Life of the Northeast Campus

·      Director of Church Relations of the Northeast Campus

·      Director of Practical Missions of the Northeast Campus

 

Director of Library Services of the Northeast Branch. Dr. Van McClain, the Director of Library Services/Northeast, functions in the same way as the Cordova Library Director. At the present time, technical processing is performed by the Cordova campus library staff. The Director at the Northeast campus consults regularly with the Director at the Cordova campus [15].

 

Administrative Assistant to the Northeast Branch Director. Ms. Molly St. John assists the Director in any way she is called upon. She is directly responsible to the Director. She serves as administrative assistant to the Director and personally handles matters relating directly to him. She supervises the workflow that goes through his office and administers routine office procedures. She helps with public relations for the Northeast campus [16].   

 

Northeast Campus Housing. Student Housing is located about 15 minutes from the campus. There are currently 21 units set aside for student occupation. Accommodations are available for male and female students who stay overnight for $10.00. The one, two, and three bedroom apartments each come with a stove, refrigerator, dishwasher, and apartment size washer and dryer. Rent for Student Housing is $500.00 per month for a one bedroom and $600.00 per month for a two bedroom. This is considerably less than local market rate for comparable units.

 

Student Affairs Training and Professional Growth

                                    

All student affairs staff attend in-service held every August at MABTS. This two-day conference involves staff in topics of personal development (learning styles, thinking preferences, conflict resolution, etc.), new issues in student affairs (new degree programs, food service, housing, etc.), and team-building [17].

 

MABTS provides necessary training and professional growth opportunities for student affairs staff. The Registrar and the Director of Admissions attended the 2015 Annual American Association of Collegiate Registrars and Admission Officers (AACRAO) Meeting on April 12-15, 2015 in Baltimore, MD [18]. The Director of Campus Life/Dean of Women attended a breakout session atThe Gospel Coalition National Conference concerning ministering to women [19].

 

The Student Housing Manager is a Certified Apartment Manager and has received a Housing Credit Certified Professional Certification for tax credit properties. She has been trained in CPR/AED from the American Heart Association, and has earned six continuing education credits through the Apartment Association of Memphis to retain her certifications. She has taken at least 35 courses through LEDIC Management Group pertaining to issues of Fair Housing, Employee Harassment, Budget Preparations, Mold Awareness, and Controlling Delinquency [20].

 

The Vice President for Finance is currently earning a doctor of philosophy in management at Sullivan University in Louisville, KY [21].

 

Dr. T. Van McClain, NE Campus Library Director, attends the annual in-service week for faculty, follows professional literature, especially those publications theological in nature, and has attended conferences of the ATLA and the ETS. Most recently, he attended Camp Logos in order to further his knowledge of advances in information science as related to theological studies. 

 

Staff Accomplishing the Mission

 

The institution employs a staff sufficient to accomplish the mission of the school, as evidenced by the following questions answered by students (undergraduate, graduate, and doctoral) on the annual student survey [22administered during the spring semester. Of note, the following 28 questions answered by undergraduate and graduate students pertain to their perception of how the staff accomplishes the mission of the school. Over half of all undergraduate or graduate students agreed or strongly agreed with the questions listed in table 1 below.

 

Question #

Question

% – Strongly Agree or Agree

Undergraduate and Graduate

9

 

A major purpose of MABTS is to teach the Bible as God’s inerrant Word.

100.00

 

10

 

A major purpose of MABTS is to prepare people professionally for church-related and missions vocations.

93.75

 

11

 

A major purpose for MABTS is to prepare students for effective evangelism after graduation.

97.50

 

12

 

A major purpose for MABTS is for students to be active in evangelism while in seminary.

98.75

 

13

 

I am aware of and know how to find in writing the purpose of MABTS.

86.25

 

22

My new student orientation was satisfactory.

87.50

27

My dealings with the Registrar’s office have been satisfactory.

95.00

28

 

The response time of the Registrar’s office to applications has been satisfactory.

93.75

 

53

 

The size of the faculty is adequate to support the purpose of MABTS.

75.00

 

70

 

I found the staff and Library personnel to be helpful in assistance and instruction.

91.25

 

83

 

I know where to turn at the Seminary when I need personal counseling.

71.25

 

84

 

The Seminary is committed to providing adequate resources for personal counseling.

90.00

 

85

 

My personal counseling needs have been met if I have asked for help.

73.75

 

86

 

The Seminary provides adequate help in referring students with serious counseling needs.

72.50

 

88

 

I have received adequate assistance from the Seminary in obtaining housing.

68.75

 

89

 

I have received adequate assistance from the Seminary in obtaining secular employment.

51.25

 

90

 

I have received adequate assistance from the Seminary in finding medical services needed.

62.50

 

94

 

The Mid-America Women’s Fellowship adequately meets the special needs of wives of students and female students.

58.75

 

95

 

My spouse feels that their needs are adequately understood and addressed by the seminary.

53.75

 

96

Bookstore services are satisfactory.

86.25

97

Bookstore personnel are courteous and helpful.

87.50

106

The Business office operation is effective and meets my needs.

88.75

107

 

The Business office operation employs sound management principles.

90.00

 

110

Financial aid to students is distributed fairly.

80.00

111

I know how to get information about financial aid.

82.50

125

 

I am satisfied with the vocational counseling available at the Seminary.

65.00

 

126

 

I have received adequate assistance from the Seminary in obtaining church employment.

58.75

 

127

 

I feel the Church Relations office helps students find positions after graduation.

68.75

 

DMin

1

 

 

A major purpose of the Doctor of Ministry degree is to enable the student to practice ministry at an exceptionally high level of competency.

75.00

 

 

2

The DMin program is effective in fulfilling its stated purpose.

87.50

29

 

The seminars offered for my functional major are useful for enhancing my ministry.

75.00

 

PhD

1

 

 

A major purpose of the Doctor of Philosophy degree is to equip the student for creative scholarship, independent research, and effective teaching and preaching.

95.00

 

 

2

The PhD program is effective in fulfilling its stated purpose.

100.00

57

 

I am satisfied with the professional preparation that I am receiving at MABTS.

100.00

 

Table 1. Staff Accomplishing the Mission

 

The institution also employs a library staff sufficient to accomplish the mission of the school, as evidenced by the following questions answered by students (undergraduate, graduate, and doctoral) on the annual Library Exit Survey (LES) administered at the end of the spring semester. Student, faculty, and staff surveys from 2013-14 [23] and 2014-15 [24], as well as the semi-annual Library Exit Surveys (LES) from 2013-14 [25] and 2014-15 [26] (table 2), demonstrate that the Library provides sufficient staff, both in quantity and quality.

 

Student Survey Questions, 2013-14:

 

            General

·      #70 – I found the staff and Library personnel to be helpful in assistance and instruction.

·      #71 – Student suggestions are welcome and taken seriously by the library staff.

 

PhD

·      #68 – The library staff takes seriously my requests for material purchases.

·      #69 - The library staff takes seriously my Interlibrary Loan requests.

 

DMin

·      #44 – The library staff takes seriously my requests for material purchases.

·      #45 – The library staff takes seriously my Interlibrary Loan requests.

·      #46 – I receive book and journal requests in a timely manner.

 

LES Survey Questions, 2013-14:

 

·      #3 – I found the staff and Library personnel to be helpful in assistance and instruction.

 

Student Survey Questions, 2014-15:

 

            General

·      #76 – I found the staff and Library personnel to be helpful in assistance and instruction.

·      #77 – Student suggestions are welcome and taken seriously by the library staff.

 

PhD

·      #68 – The library staff takes seriously my requests for material purchases.

·      #69 - The library staff takes seriously my Interlibrary Loan requests.

 

DMin

·      #45 – The library staff takes seriously my requests for material purchases.

·      #46 – The library staff takes seriously my Interlibrary Loan requests.

·      #47 – I receive book and journal requests in a timely manner.

 

LES Survey Questions, 2013-14:

 

·      #3 – I found the staff and Library personnel to be helpful in assistance and instruction.

 

Survey Groups

Questions

2013-14 Results %

2014-15 Results %

Students

 

·       General

 

 

·       PhD

 

 

·       DMin

 

 

2013-14         2014-15

 

Question 70     76

Question 71     77

 

Question 68     68

Question 69     69

 

Question 44     45

Question 45     46

Question 46     47

Strongly Agree/Agree:     

 

91.25 %

81.25 %

 

85%

80%

 

50% (neutral 50%)

50% (neutral 50%)

50% (neutral 50%)

Strongly Agree/Agree

 

94.29%

81.43 (17.14 neutral)

 

100%

91.67%

 

50% (neutral 50%)

50% (neutral 50%)

75% (neutral 25%)

Faculty

 

Question 54     54

Question 55     55

100%

94.74% (5.26 neutral)

86.67%

86.67%

Staff

Question 31     31

75%

96%

LES

Question 3       3

95%

92.7% (5.7% neutral)

Table 2. Library Staff Accomplishing the Mission

 

Documentation

 

1. 2014-15 MABTS Student Affairs Roster

2. LEDIC Management Group

3. 2014-15 MABTS Employee Handbook, p. 29-30

4. 2014-15 MABTS Employee Handbook, p. 57-58

5. 2014-15 MABTS Catalog, p. 76-77

6. 2014-15 MABTS Employee Handbook, p. 30-31

7. MABTS Resume Service

8. 2014-15 MABTS Employee Handbook, p. 30

9. 2014-15 MABTS Employee Handbook, p. 24

10. 2014-15 MABTS Employee Handbook, p. 31

11. 2014-15 MABTS Employee Handbook, p. 32-33

12. 2014-15 MABTS Employee Handbook, p. 41

13. 2014-15 MABTS Employee Handbook, p. 32

14. 2014-15 MABTS Employee Handbook, p. 24-25

15. 2014-15 MABTS Employee Handbook, p. 33

16. 2014-15 MABTS Employee Handbook, p. 36

17. 2013-14 Staff In-Service Schedule

18. Registrar - AACRAO Meeting

19. The Gospel Coalition Ministry Among Women Breakout

20. Housing Manager Training and Certifications

21. VP Finance and Operations Credentials

22. 2014 Student Survey Questions

23. 2013-14 Annual Student Survey

24. 2014-15 Annual Student Survey

25. 2014-15 MABTS Fact Book, p. 48-56

26. 2014-15 MABTS Fact Book, p. 86-94

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