Connected Campus

3.8.2 Instruction of Library Use

 

The institution ensures that users have access to regular and timely instruction in the use of the library and other learning/information resources.

 

_X_  Compliance           ___  Partial Compliance          ___  Non-Compliance

 

Narrative

 

Mid-America Baptist Theological Seminary (MABTS) ensures regular and timely access to the use of learning/information resources to residential and distance learning students. Assistance is offered personally from the library staff and through mechanisms of the Student’s Guide to the Ora Byram Allison Memorial Library, the MABTS website, New Student Orientation, classroom instruction, and Library instructional videos.

 

Available Assistance
        

The Library promotes a basic level of competency for all its resource users. Through various structures, the Library ensures that its users have access to regular and timely instruction in the use of the Library and other learning and information resources. In the end, the Library wants a) users to be able to navigate and use the Library’s resources, but to know that b) when any questions, needs, or needs for clarification arise, the Library staff is always willing and available to assist during both regular and extended hours (see Comprehensive Standard 3.8.1). Thus, the Library offers systematic instruction and help through personal and other approaches.

 

Delivery Mechanisms

 

The Library produces the Student’s Guide to The Ora Byram Allison Memorial Library for instruction and assistance to its users, providing all degree entrants with general information, staff data, MABTS website instruction concerning the Library, telephone numbers for local libraries and academic institutions, and maps of the Library. Each summer the Library staff updates this document and prints copies for incoming students. Thus, all students who enter the seminary, regardless of the time of term, receive a copy of the Student’s Guide. Also, a copy of this Student’s Guide is readily available on the Library’s web page under the General Information tab/button [1].

 

All new students participate in New Student Orientation, organized in the office of Campus Life [2] during which the Library uses its allotted time to provide an overview of Library offerings. The Library staff encourages students to visit the Library, familiarize themselves thoroughly with its webpage, view the Library instructional videos, and ask any Library staff questions. Besides the two New Student Orientations in August and January, the Director of the Library also addresses the two semi-annual gatherings of new PhD students in order to provide them with a general overview of the Library and its services, with an emphasis on materials acquisitions. He encourages them to ask questions in a Q & A period [3].

 

The General Education Department of the undergraduate programs invites the Director of Library Services into classes for a week of instruction regarding the Library. The Director lectures on the usage of the Library’s website and various policies, and allows for extended Q & A. He completes the week’s offering with a written assignment in which students use the Library’s website to answer questions on research, the catalog, journals, cooperating institutions, and interlibrary loan. The students return this assignment to the Director who grades, provides written explanations, and returns the papers to the professor of English [4].

 

A more informal component in learning about the Library and its services s provided through the Director’s Wednesday Grammar/Writing/Library “Lab.” Students gather voluntarily, ad hoc, from 11:00-12:30 for lunch and a Q & A session. This meeting occurs each Wednesday during the fall and spring semesters [5].

 

Lastly, the Library provides daily instruction to all students who have questions. Assistance is available from Library staff during Library hours of operation. The annual student and faculty surveys for 2013-14 [6] and 2014-15 [7] and Library Exit Survey (LES) for all graduating students in May and December for 2013-14 [8] and 2014-15 [9] highlight the Library staff’s assistance and their dedication to the instruction of students. The LES also records student satisfaction with Library staff. Questions and survey results (see table 1) for Library assistance/instruction include the following:

 

Student Survey Questions, 2013-14

           

General

·      #70 – I found the staff and Library personnel to be helpful in assistance and instruction.

PhD

·      #68 – The library staff takes seriously my requests for material purchases.

DMin

·      #44 – The library staff takes seriously my requests for material purchases.

 

Faculty Survey Questions, 2013-14:

·      #54 – The Library staff is available, courteous, and helpful.

 

LES Questions, 2013-14:

·      #3 – I found the staff and Library personnel to be helpful in assistance and instruction.

 

Student Survey Questions, 2014-15

           

General

·      #76 – I found the staff and Library personnel to be helpful in assistance and instruction.

PhD

·      #68 – The library staff takes seriously my requests for material purchases.

DMin

·      #45 – The library staff takes seriously my requests for material purchases.

 

Faculty Survey Questions, 2014-15:

·      #54 – The Library staff is available, courteous, and helpful.

 

LES Questions, 2014-15:

·      #3 – I found the staff and Library personnel to be helpful in assistance and instruction.

 

Survey Groups

Questions

2013-14 Results %

2014-15 Results %

Students:

·       General

 

·       PhD

 

·       DMin

2013-14           2014-15

Question 70     76

 

Question 68     68     

 

Question 44     45

Strongly Agree/Agree

91.25

 

85.72 (14.29 neutral)

 

50 (50 neutral)

Strongly Agree/Agree

94.29

 

100

 

50 (50 neutral)

Faculty

Question 54     54

100

86.67

LES (Library Exit Survey—Graduating Students)

Question 3

 

95

 

92.7 (5.7 % neutral)

 

Table 1. Survey Instruments and Results concerning Library Assistance/Instruction

 

Written comments from faculty and students reinforce the statistical data from 2013-14 [6] and 2014-15 [7]. These remarks regarding the role of Library staff underscore the vital role they play and the users’ appreciation for guidance and teaching, both in the annual surveys and in the LES of graduating students.

 

Scope of Delivery

 

For students, both residential and distance, the Library has produced a series of instructional videos [10] that are helpful for gaining understanding or assistance for students, faculty, and staff. They present an introduction to the Library’s offerings and explain the essential elements of research. The Library recorded 333 viewings from its users [11], both from on campus and distance learning students.

 

As table 1 demonstrates, the Library receives high approval ratings from all students in the matters of assistance and instruction. The student surveys and the LES, including distance learners in both tabulations, highly affirm the Library in these critical areas. 

 

Documentation

 

1. MABTS Website – Students Online Guide to the Library

2. 2014-15 Orientation Notebook

3. PhD Orientation

4. EN 4901 Grammar Syllabus

5. 2014-15 MABTS Fact Book, p. 65

6. 2013-14 Annual Student Survey

7. 2014-15 Annual Student Survey

8. 2014-15 MABTS Fact Book, p. 48-56

9. 2014-15 MABTS Fact Book, p. 86-94

10. MABTS Website – Instructional Video

11. 2014-15 MABTS Fact Book, p. 68

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