Connected Campus

3.3.1.3 Academic and Student Support Services

 

The institution identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of improvement based on analysis of the results in each of the following areas: (Institutional effectiveness)

 

            3.3.1.1 educational programs, to include student learning outcomes

            3.3.1.2 administrative support services

            3.3.1.3 academic and student support services

            3.3.1.4 research within its mission, if appropriate

            3.3.1.5 community/public service within its mission, if appropriate

 

_X_  Compliance           ___  Partial Compliance          ___  Non-Compliance

 

Narrative

 

Mid-America Baptist Theological Seminary (MABTS) identifies expected academic and student support services outcomes which are clearly defined and measurable. The institution’s assessment process guides all aspects of academic and student support services, and the annual institutional review method is used for improvement of all programming. Due to its size, the school is able to gather information from the entire population of faculty, staff, and students. Sampling is not used. The institution uses various instruments for assessment, Administrative Unit Goals (AUGs), forums, and surveys.

 

I. Identification of Academic and Student Support Services Outcomes

 

MABTS’s approach to assessment of academic and student support services outcomes is campus-wide, participatory, decentralized, and based upon the Strategic Planning model [1]. This philosophy of assessment is based upon the assumption that assessment will be more effective if developed and monitored by the administrative departmental units providing services. Students, faculty, staff, and graduates give input concerning academic and student support services through annual surveys [13], and forums [14], and MABTS Administrative Unit Goals (AUGs) [55]. The institution addresses the process of assessment that supports the institution’s academic and student support services. Institutional effectiveness focuses on the design and improvement of academic and student support to enhance administrative outcomes.

 

The methodological design employed by the institution centers around the process for collecting AUGs annually, which are clearly defined and measurable and used as an evidence of assessment/improvement of the school’s academic and student support services. A description of the AUG model is given followed by a discussion of measurement and data used in columns 3 and 4.

 

Student support services include the following departments: the academic vice president’s office, the admissions office, the bookstore, campus life, the form and style committee, and the library, which will be considered in relation to student support services outcomes.

 

Clearly Defined Academic and Student Support Outcomes (ASOs) – Column 1 and 2

 

Each administrative department possesses clearly defined Academic and Student Support Outcomes (ASOs) as demonstrated on annual Administrative Unit Goals model (AUGs).

 

Academic Vice President. The goal statement for the academic office may be found in the 2014-15 AUGs [71], which states, “The goal of the academic vice president’s office is to provide leadership to various academic offices and to support the mission and vision of the school through academic excellence.” Expected outcome #2, as an example of a clearly defined ASO, states, “To perform an annual audit of curricula to help strengthen all degree programs.”

 

Admissions. The goal statement for the admissions department may be found in the 2014-15 AUGs [72], which states, “The Admissions office exists to promote awareness of the Seminary for attracting those who have been called of God to preach and teach, to guide prospective students through the seminary-decision process, and to enlist as students those whom God calls to attend MABTS.” Expected outcome #3, as an example of a clearly defined ASO, states, “Students will agree that the Admissions Policies of MABTS result in selecting students well suited for the Seminary.”

 

Bookstore. The goal statement for the bookstore may be found in the 2014-15 AUGs [73], which states, “The goal of the Bookstore is to promote the educational curricula of MABTS by developing, providing, and maintaining facilities, textbooks, academic supplies, materials, and services for: the degree programs of MABTS, the students, the faculty, staff, alumni, and campus visitors.” Expected outcome #2, as an example of a clearly defined ASO, states, “Maintain high confidence of faculty and students in bookstore services & ministry.”

 

Campus Life. The goal statement for the Campus Life office may be found in the 2014-15 AUGs [74], which states, “The goal of the Campus Life office is to assist the students of Mid-America Baptist Theological Seminary by providing information available on housing, employment, health services, children’s schooling, and day care, as well as other general information. Campus Life provides assistance for students who have personal and/or emergency financial needs, and also serves the students by providing special events periodically throughout the academic year.” Expected outcome #4, as an example of a clearly defined ASO, states, “Students find new student orientation satisfactory.”

 

Form and Style Committee. The goal statement for the Form and Style Committee may be found in the 2014-15 AUGs [75], which states, “The purpose of the Form and Style Committee is to support the educational program of Mid-America Baptist Theological Seminary by providing interpretation of the Turabian manual of style so that students can write acceptable term papers, dissertations, and major projects.” Expected outcome #3, as an example of a clearly defined ASO, states the form and style committee will “offer interpretive assistance in matters of form and style, especially those not covered in the Turabian manual of style.”

 

Library. The goal statement for the Library may be found in the 2014-15 AUGs [76], which states, “The purpose of The Ora Byram Allison Memorial Library is to support the educational curricula of Mid-America Baptist Theological Seminary by developing, providing, and maintaining facilities, materials, and services for the degree programs of Mid-America Baptist Theological Seminary—Associate of Divinity, Bachelor of Arts in Christian Studies, Master of Divinity, Associate of Christian Education, Master of Christian Education, Master of Arts in Christian Education, Master of Missiology, Doctor of Ministry, Doctor of Philosophy—and for faculty, staff, and alumni patrons in traditional classroom and distance learning settings.” Expected outcome #2, as an example of a clearly defined ASO, states the library will “produce a series of instructional videos for the Library’s website.”

 

Academic support services include the following departments: Christian Education, Missions, New Testament and Greek, Old Testament and Hebrew, Evangelism, Practical Theology, Theological and Historical Studies, PhD, DMin, Masters and Undergraduate, and Distance Learning. Of these departments, a selection of Christian Education, PhD, and Distance Learning, which will be considered in relation to academic support services outcomes.

 

Christian Education Department. The goal statement for the Christian Education department may be found in the 2014-15 AUGs [77], which states, “The purpose of the Christian Education Department is to support the educational program of Mid-America Baptist Theological Seminary by offering effective training to God-called men and women for service as ministers of education, ministers of youth, ministers of children, administrators in the local church, missionaries in the area of Christian education, or as teachers or administrators in a church-related school. This is done through especially designed courses in the Associate of Christian Education degree, the Master of Christian Education degree, and the Master of Arts in Christian Education degree.” Expected outcome #3, as an example of a clearly defined ASO, states that the Christian Education department will “guide students to understand, develop, and utilize the essential skills for the effective performance of Christian education leadership roles in the church.”

 

PhD Department. The goal statement for the PhD department may be found in the 2014-15 AUGs, which states [78], “The Purpose of the Doctor of Philosophy Program is to support the educational program of Mid-America Baptist Theological Seminary by providing seminars that are designed to equip the student for creative scholarship, independent research, effective teaching and preaching, and specialized leadership in the church and denomination.” Expected outcome #2, as an example of a clearly defined ASO, states that the PhD department will “acquire and maintain sufficient library resources.”

           

Distance Learning Department. The goal statement for the Distance Learning department may be found in the 2014-15 AUGs [79], which states, “The goal of the distance learning department is to provide a quality educational experience for nontraditional students.” Expected outcome #3, as an example of a clearly defined ASO, states the distance learning department will “provide online distance learning venues for students who are unable to matriculate at the primary campuses or on-campus students whose class or work schedules require supplemental course offerings.”

 

Measurable ASOs – Column 3

 

Each administrative department possesses measurable Academic and Student Support Outcomes (ASOs) as demonstrated on annual Administrative Unit Goal models (AUGs).

 

Academic Vice President. The goal statement for the academic office may be found in the 2014-15 AUGs [71], which states, “The goal of the academic vice president’s office is to provide leadership to various academic offices and to support the mission and vision of the school through academic excellence.” Expected outcome #2, as an example of a clearly defined ASO, states, “To perform an annual audit of curricula to help strengthen all degree programs.” The assessment criteria for this expected outcome was “to meet with the Academic Council to study the curricula of all degree programs. The participation of faculty will be evaluated with 75% or above on the faculty survey.”

 

Admissions. The goal statement for the admissions department may be found in the 2014-15 AUGs [72], which states, “The Admissions office exists to promote awareness of the Seminary for attracting those who have been called of God to preach and teach, to guide prospective students through the seminary-decision process, and to enlist as students those whom God calls to attend MABTS.” Expected outcome #3, as an example of a clearly defined ASO, states, “Students will agree that the Admissions Policies of MABTS result in selecting students well suited for the Seminary.” The assessment criteria for this expected outcome was “75% of students will Strongly Agree or Agree on the Student Survey.”

 

Bookstore. The goal statement for the bookstore may be found in the 2014-15 AUGs [73], which states, “The goal of the Bookstore is to promote the educational curricula of MABTS by developing, providing, and maintaining facilities, textbooks, academic supplies, materials, and services for: the degree programs of MABTS, the students, the faculty, staff, alumni, and campus visitors.” Expected outcome #2, as an example of a clearly defined ASO, states, “Maintain high confidence of faculty and students in bookstore services & ministry.” The assessment criteria for this expected outcome was “to achieve a 75% or better approval rate on the ‘end-of-semester’ faculty & student surveys regarding the bookstore services offered.”

 

Campus Life. The goal statement for the Campus Life office may be found in the 2014-15 AUGs [74], which states, “The goal of the Campus Life Office is to assist the students of Mid-America Baptist Theological Seminary by providing information available on housing, employment, health services, children’s schooling, and day care, as well as other general information. Campus Life provides assistance for students who have personal and/or emergency financial needs, and also serves the students by providing special events periodically throughout the academic year.” Expected outcome #4, as an example of a clearly defined ASO, states, “Students find new student orientation satisfactory." The assessment criteria for this expected outcome was "At least 70 percent of all students will 'strongly agree' or 'agree' that new student orientation was satisfactory (see Student Survey Q22)."

 

Form and Style Committee. The goal statement for the Form and Style Committee may be found in the 2014-15 AUGs [75], which states, “The purpose of the Form and Style Committee is to support the educational program of Mid-America Baptist Theological Seminary by providing interpretation of the Turabian manual of style so that students can write acceptable term papers, dissertations, and major projects.” Expected outcome #3, as an example of a clearly defined ASO, states the form and style committee will “offer interpretive assistance in matters of form and style, especially those not covered in the Turabian manual of style.” The assessment criteria for this expected outcome was “The Committee will consider interpretive issues that arise and incorporate these into the manual of style.”

 

Library. The goal statement for the Library may be found in the 2014-15 AUGs [76], which states, “The purpose of The Ora Byram Allison Memorial Library is to support the educational curricula of Mid-America Baptist Theological Seminary by developing, providing, and maintaining facilities, materials, and services for the degree programs of Mid-America Baptist Theological Seminary—Associate of Divinity, Bachelor of Arts in Christian Studies, Master of Divinity, Associate of Christian Education, Master of Christian Education, Master of Arts in Christian Education, Master of Missiology, Doctor of Ministry, Doctor of Philosophy—and for faculty, staff, and alumni patrons in traditional classroom and distance learning settings.” Expected outcome #2, as an example of a clearly defined ASO, states the library will “produce a series of instructional videos for the Library’s website.” The assessment criteria for this expected outcome was “The Library will produce the videos and upload them to the website.”

 

Christian Education Department. The goal statement for the Christian Education department may be found in the 2014-15 AUGs [77], which states, “The purpose of the Christian Education Department is to support the educational program of Mid-America Baptist Theological Seminary by offering effective training to God-called men and women for service as ministers of education, ministers of youth, ministers of children, administrators in the local church, missionaries in the area of Christian education, or as teachers or administrators in a church-related school. This is done through especially designed courses in the Associate of Christian Education degree, the Master of Christian Education degree, and the Master of Arts in Christian Education degree.” Expected outcome #3, as an example of a clearly defined ASO, states that the Christian Education department will “guide students to understand, develop, and utilize the essential skills for the effective performance of Christian education leadership roles in the church.” The assessment criteria for this expected outcome was the “Department will plan to host a national conference on Christian Education during the spring semester of the 2015-16 academic year.”

 

PhD Department. The goal statement for the PhD department may be found in the 2014-15 AUGs [78], which states, “The Purpose of the Doctor of Philosophy Program is to support the educational program of Mid-America Baptist Theological Seminary by providing seminars that are designed to equip the student for creative scholarship, independent research, effective teaching and preaching, and specialized leadership in the church and denomination.” Expected outcome #2, as an example of a clearly defined ASO, states that the PhD department will “acquire and maintain sufficient library resources.” The assessment criteria for this expected outcome was “Materials (new/inter-library loan, etc.) necessary for seminar offerings will be acquired and maintained.”

           

Distance Learning Department. The goal statement for the Distance Learning department may be found in the 2014-15 AUGs [79], which states, “The goal of the distance learning department is to provide a quality educational experience for nontraditional students.” Expected outcome #3, as an example of a clearly defined ASO, states the distance learning department will “provide online distance learning venues for students who are unable to matriculate at the primary campuses or on-campus students whose class or work schedules require supplemental course offerings.” The assessment criteria for this expected outcome was “At least twenty courses from the seminary catalog will be offered via the online system in each semester for the academic year.”

 

II. Achievement of Academic and Student Support Services Outcomes

 

As described in I. Identification of Academic and Student Support Services Outcomes, the achievement of administrative departmental outcomes is reviewed in phase 2 of the six-step planning process. Column 1 (Mission) and column 2 (Expected Outcomes) are submitted by department directors during administrative in-service at the beginning of the school year. At the conclusion of the spring semester, department directors begin collecting data as a source of column 3 (Assessment Criteria). The director of Institutional Assessment sends them an analysis packet, and as a result of this analysis, department directors determine whether assessment criteria for administrative support outcomes were met or not, and results are then displayed as column 4 (Assessment Results).

 

Evidence of ASO Achievement

 

Each administrative department provides evidence of Academic and Student Support Outcomes (ASOs) as demonstrated on annual Administrative Unit Goal models (AUGs).

 

Academic Vice President. The goal statement for the academic office may be found in the 2014-15 AUGs [71], which states, “The goal of the academic vice president’s office is to provide leadership to various academic offices and to support the mission and vision of the school through academic excellence.” Expected outcome #2, as an example of a clearly defined ASO, states, “To perform an annual audit of curricula to help strengthen all degree programs.” The assessment criteria for this expected outcome was “to meet with the Academic Council to study the curricula of all degree programs. The participation of faculty will be evaluated with 75% or above on the faculty survey.” The assessment results stated “Question 11 on the Faculty Survey addresses the issue of faculty participation in the curriculum of MABTS. The overall satisfaction was 79%.”

 

Admissions. The goal statement for the admissions department may be found in the 2014-15 AUGs [72], which states, “The Admissions office exists to promote awareness of the Seminary for attracting those who have been called of God to preach and teach, to guide prospective students through the seminary-decision process, and to enlist as students those whom God calls to attend MABTS.” Expected outcome #3, as an example of a clearly defined ASO, states, “Students will agree that the Admissions Policies of MABTS result in selecting students well suited for the Seminary.” The assessment criteria for this expected outcome was “75% of students will Strongly Agree or Agree on the Student Survey.” The assessment results stated “72.84% of students Strongly agreed or Agreed that the Admissions Policies of MABTS results in selecting students well suited for the Seminary. An additional 12.86% selected neutral.”

 

Bookstore. The goal statement for the bookstore may be found in the 2014-15 AUGs [73], which states, “The goal of the Bookstore is to promote the educational curricula of MABTS by developing, providing, and maintaining facilities, textbooks, academic supplies, materials, and services for: the degree programs of MABTS, the students, the faculty, staff, alumni, and campus visitors.” Expected outcome #2, as an example of a clearly defined ASO, states, “Maintain high confidence of faculty and students in bookstore services & ministry.” The assessment criteria for this expected outcome was “to achieve a 75% or better approval rate on the ‘end-of-semester’ faculty & student surveys regarding the bookstore services offered.” The assessment results stated “Student surveys reflected 98.57% approval rates on satisfaction with bookstore. Faculty/Staff surveys showed a 94.0% approval rate.”

 

Campus Life. The goal statement for the Campus Life office may be found in the 2014-15 AUGs [74], which states, “The goal of the Campus Life Office is to assist the students of Mid-America Baptist Theological Seminary by providing information available on housing, employment, health services, children’s schooling, and day care, as well as other general information. Campus Life provides assistance for students who have personal and/or emergency financial needs, and also serves the students by providing special events periodically throughout the academic year.” Expected outcome #4, as an example of a clearly defined ASO, states, “Students find new student orientation satisfactory.” The assessment criteria for this expected outcome was "At least 70 percent of all students will 'strongly agree' or 'agree' that new student orientation was satisfactory (see Student Survey Q22)." The assessment results stated “Target met – 80% strongly agreed or agreed that new student orientation was satisfactory.”

 

Form and Style Committee. The goal statement for the Form and Style Committee may be found in the 2014-15 AUGs [75], which states, “The purpose of the Form and Style Committee is to support the educational program of Mid-America Baptist Theological Seminary by providing interpretation of the Turabian manual of style so that students can write acceptable term papers, dissertations, and major projects.” Expected outcome #3, as an example of a clearly defined ASO, states the form and style committee will “offer interpretive assistance in matters of form and style, especially those not covered in the Turabian manual of style.” The assessment criteria for this expected outcome was “The Committee will consider interpretive issues that arise and incorporate these into the manual of style.” The assessment results stated “The Committee made judgments concerning form and style details and incorporated these into the updated MABTS Guide for Form and Style. (See the MABTS Guide for Form and Style for examples of changes.)”

 

Library. The goal statement for the Library may be found in the 2014-15 AUGs [76], which states, “The purpose of The Ora Byram Allison Memorial Library is to support the educational curricula of Mid-America Baptist Theological Seminary by developing, providing, and maintaining facilities, materials, and services for the degree programs of Mid-America Baptist Theological Seminary—Associate of Divinity, Bachelor of Arts in Christian Studies, Master of Divinity, Associate of Christian Education, Master of Christian Education, Master of Arts in Christian Education, Master of Missiology, Doctor of Ministry, Doctor of Philosophy—and for faculty, staff, and alumni patrons in traditional classroom and distance learning settings.” Expected outcome #2, as an example of a clearly defined ASO, states the library will “produce a series of instructional videos for the Library’s website.” The assessment criteria for this expected outcome was “The Library will produce the videos and upload them to the website.” The assessment results stated “Over a period of weeks the Information Services Department filmed Mr. Brown and made copies of the various sessions for Ms. Teed to upload to the Library’s web pages.”

 

Christian Education Department. The goal statement for the Christian Education department may be found in the 2014-15 AUGs [77], which states, “The purpose of the Christian Education Department is to support the educational program of Mid-America Baptist Theological Seminary by offering effective training to God-called men and women for service as ministers of education, ministers of youth, ministers of children, administrators in the local church, missionaries in the area of Christian education, or as teachers or administrators in a church-related school. This is done through especially designed courses in the Associate of Christian Education degree, the Master of Christian Education degree, and the Master of Arts in Christian Education degree.” Expected outcome #3, as an example of a clearly defined ASO, states that the Christian Education department will “guide students to understand, develop, and utilize the essential skills for the effective performance of Christian education leadership roles in the church.” The assessment criteria for this expected outcome was the “Department will plan to host a national conference on Christian Education during the spring semester of the 2015-16 academic year.” The assessment results stated “Plans are made to host the Baptist Association of Christian Educators in April 2016.”

 

PhD Department. The goal statement for the PhD department may be found in the 2014-15 AUGs [78], which states, “The Purpose of the Doctor of Philosophy Program is to support the educational program of Mid-America Baptist Theological Seminary by providing seminars that are designed to equip the student for creative scholarship, independent research, effective teaching and preaching, and specialized leadership in the church and denomination.” Expected outcome #2, as an example of a clearly defined ASO, states that the PhD department will “acquire and maintain sufficient library resources.” The assessment criteria for this expected outcome was “Materials (new/inter-library loan, etc.) necessary for seminar offerings will be acquired and maintained.” The assessment results stated “Materials necessary for seminar offerings were acquired and maintained during the 2014-15 school year. The MABTS library provides access to approximately 4300 journals and added 7319 new volumes to the library last year for a total book count of 173,416.”

 

Distance Learning Department. The goal statement for the Distance Learning department may be found in the 2014-15 AUGs [79], which states, “The goal of the distance learning department is to provide a quality educational experience for nontraditional students.” Expected outcome #3, as an example of a clearly defined ASO, states the distance learning department will “provide online distance learning venues for students who are unable to matriculate at the primary campuses or on-campus students whose class or work schedules require supplemental course offerings.” The assessment criteria for this expected outcome was “At least twenty courses from the seminary catalog will be offered via the online system in each semester for the academic year.” The assessment results stated “The seminary offered 26 courses in the fall semester, and 25 courses in the spring semester, from the seminary catalog via the online system each semester. Target met.”

 

III. Improvement of Academic and Student Support Services Outcomes

 

As described in I. Identification of Academic and Student Support Services Outcomes, the achievement of administrative departmental outcomes is reviewed in phase 2 of the six-step planning process. Column 1 (Mission) and column 2 (Expected Outcomes) are submitted by department directors during administrative in-service at the beginning of the school year. At the conclusion of the spring semester, department directors begin collecting data as a source of column 3 (Assessment Criteria). The director of Institutional Assessment sends them an analysis packet, and as a result of this analysis, department directors determine whether assessment criteria for administrative support outcomes were met or not, and results are then displayed as column 4 (Assessment Results). The use of assessment results for the next academic year are displayed in column 5 (Use of Results).

 

Evidence of Academice and Student Support Outcomes Improvement

 

Each administrative department provides evidence of improvement through the use of results for the next academic year.

 

Academic Vice President. The goal statement for the academic office may be found in the 2014-15 AUGs [71], which states, “The goal of the academic vice president’s office is to provide leadership to various academic offices and to support the mission and vision of the school through academic excellence.” Expected outcome #2, as an example of a clearly defined ASO, states, “To perform an annual audit of curricula to help strengthen all degree programs.” The assessment criteria for this expected outcome was “to meet with the Academic Council to study the curricula of all degree programs. The participation of faculty will be evaluated with 75% or above on the faculty survey.” The assessment results stated “Question 11 on the Faculty Survey addresses the issue of faculty participation in the curriculum of MABTS. The overall satisfaction was 79%.” The use of results for expected outcome #2 states that the office will “Continue to encourage faculty to offer ideas for the curriculum through their department chairs, the Academic Council, and the Academic VPs office.” This completes the administrative support goal for the 2014-15 academic year and informs future goals for the 2015-16 academic year, thus closing the loop of identifying expected outcomes, assessing the achievement of outcomes, and providing evidence of improvement based on results.

 

Admissions. The goal statement for the admissions department may be found in the 2014-15 AUGs [72], which states, “The Admissions office exists to promote awareness of the Seminary for attracting those who have been called of God to preach and teach, to guide prospective students through the seminary-decision process, and to enlist as students those whom God calls to attend MABTS.” Expected outcome #3, as an example of a clearly defined ASO, states, “Students will agree that the Admissions Policies of MABTS result in selecting students well suited for the Seminary.” The assessment criteria for this expected outcome was “75% of students will Strongly Agree of Agree on the Student Survey.” The assessment results states “72.84% of students Strongly agreed or Agreed that the Admissions Policies of MABTS results in selecting students well suited for the Seminary. An additional 12.86% selected neutral.” The use of results for expected outcome #3 states that, “We will continue to recruit students suitable for the seminary.” This completes the administrative support goal for the 2014-15 academic year and informs future goals for the 2015-16 academic year, thus closing the loop of identifying expected outcomes, assessing the achievement of outcomes, and providing evidence of improvement based on results.

 

Bookstore. The goal statement for the bookstore may be found in the 2014-15 AUGs [73], which states, “The goal of the Bookstore is to promote the educational curricula of MABTS by developing, providing, and maintaining facilities, textbooks, academic supplies, materials, and services for: the degree programs of MABTS, the students, the faculty, staff, alumni, and campus visitors.” Expected outcome #2, as an example of a clearly defined ASO, states, “Maintain high confidence of faculty and students in bookstore services & ministry.” The assessment criteria for this expected outcome was “to achieve a 75% or better approval rate on the ‘end-of-semester’ faculty & student surveys regarding the bookstore services offered.” The assessment results stated “Student surveys reflected 98.57% approval rates on satisfaction with bookstore. Faculty/Staff surveys showed a 94.0% approval rate.” The use of results for expected outcome #2 states that the “Bookstore will continue to seek input from patrons. Responsiveness to the input will be maintained.” This completes the administrative support goal for the 2014-15 academic year and informs future goals for the 2015-16 academic year, thus closing the loop of identifying expected outcomes, assessing the achievement of outcomes, and providing evidence of improvement based on results.

 

Campus Life. The goal statement for the Campus Life office may be found in the 2014-15 AUGs [74], which states, “The goal of the Campus Life Office is to assist the students of Mid-America Baptist Theological Seminary by providing information available on housing, employment, health services, children’s schooling, and day care, as well as other general information. Campus Life provides assistance for students who have personal and/or emergency financial needs, and also serves the students by providing special events periodically throughout the academic year.” Expected outcome #4, as an example of a clearly defined ASO, states, “Students find new student orientation satisfactory.” The assessment criteria for this expected outcome was "At least 70 percent of all students will 'strongly agree' or 'agree' that new student orientation was satisfactory (see Student Survey Q22)." The assessment results stated “Target met – 80% strongly agreed or agreed that new student orientation was satisfactory.” The use of results for expected outcome #4 states that, “Campus Life will review the orientation schedule of events for August 2015.” This completes the administrative support goal for the 2014-15 academic year and informs future goals for the 2015-16 academic year, thus closing the loop of identifying expected outcomes, assessing the achievement of outcomes, and providing evidence of improvement based on results.

 

Form and Style Committee. The goal statement for the Form and Style Committee may be found in the 2014-15 AUGs [75], which states, “The purpose of the Form and Style Committee is to support the educational program of Mid-America Baptist Theological Seminary by providing interpretation of the Turabian manual of style so that students can write acceptable term papers, dissertations, and major projects.” Expected outcome #3, as an example of a clearly defined ASO, states the form and style committee will “offer interpretive assistance in matters of form and style, especially those not covered in the Turabian manual of style.” The assessment criteria for this expected outcome was “The Committee will consider interpretive issues that arise and incorporate these into the manual of style.” The assessment results stated “The Committee made judgments concerning form and style details and incorporated these into the updated MABTS Guide for Form and Style. (See the MABTS Guide for Form and Style for examples of changes.)” The use of results for expected outcome #3 states, “Complete. The Committee will continue to clarify interpretive issues and incorporate these into new editions of the style guide. Faculty and students are invited to submit items for consideration.” This completes the administrative support goal for the 2014-15 academic year and informs future goals for the 2015-16 academic year, thus closing the loop of identifying expected outcomes, assessing the achievement of outcomes, and providing evidence of improvement based on results.

 

Library. The goal statement for the Library may be found in the 2014-15 AUGs [76], which states, “The purpose of The Ora Byram Allison Memorial Library is to support the educational curricula of Mid-America Baptist Theological Seminary by developing, providing, and maintaining facilities, materials, and services for the degree programs of Mid-America Baptist Theological Seminary—Associate of Divinity, Bachelor of Arts in Christian Studies, Master of Divinity, Associate of Christian Education, Master of Christian Education, Master of Arts in Christian Education, Master of Missiology, Doctor of Ministry, Doctor of Philosophy—and for faculty, staff, and alumni patrons in traditional classroom and distance learning settings.” Expected outcome #2, as an example of a clearly defined ASO, states the library will “produce a series of instructional videos for the Library’s website.” The assessment criteria for this expected outcome was “The Library will produce the videos and upload them to the website.” The assessment results stated “Over a period of weeks the Information Services Department filmed Mr. Brown and made copies of the various sessions for Ms. Teed to upload to the Library’s web pages.” The use of results for expected outcome #2 states that, “Dr. Meadows successfully recorded and produced the videos and they were uploaded for users’ viewing starting in the fall 2015-16.” This completes the administrative support goal for the 2014-15 academic year and informs future goals for the 2015-16 academic year, thus closing the loop of identifying expected outcomes, assessing the achievement of outcomes, and providing evidence of improvement based on results.

 

Christian Education Department. The goal statement for the Christian Education department may be found in the 2014-15 AUGs [77], which states, “The purpose of the Christian Education Department is to support the educational program of Mid-America Baptist Theological Seminary by offering effective training to God-called men and women for service as ministers of education, ministers of youth, ministers of children, administrators in the local church, missionaries in the area of Christian education, or as teachers or administrators in a church-related school. This is done through especially designed courses in the Associate of Christian Education degree, the Master of Christian Education degree, and the Master of Arts in Christian Education degree.” Expected outcome #3, as an example of a clearly defined ASO, states that the Christian Education department will “guide students to understand, develop, and utilize the essential skills for the effective performance of Christian education leadership roles in the church.” The assessment criteria for this expected outcome was “Department will plan to host a national conference on Christian Education during the spring semester of the 2015-16 academic year.” The assessment results stated “Plans are made to host the Baptist Association of Christian Educators in April 2016.” The use of results for expected outcome #3 states that the department will “Continue assessment criteria for the 2018-19 academic year.” This completes the administrative support goal for the 2014-15 academic year and informs future goals for the 2015-16 academic year, thus closing the loop of identifying expected outcomes, assessing the achievement of outcomes, and providing evidence of improvement based on results.

 

PhD Department. The goal statement for the PhD department may be found in the 2014-15 AUGs [78], which states, “The Purpose of the Doctor of Philosophy Program is to support the educational program of Mid-America Baptist Theological Seminary by providing seminars that are designed to equip the student for creative scholarship, independent research, effective teaching and preaching, and specialized leadership in the church and denomination.” Expected outcome #2, as an example of a clearly defined ASO, states that the PhD department will “acquire and maintain sufficient library resources.” The assessment criteria for this expected outcome was “Materials (new/inter-library loan, etc.) necessary for seminar offerings will be acquired and maintained.” The assessment results stated “Materials necessary for seminar offerings were acquired and maintained during the 2014-15 school year. The MABTS library provides access to approximately 4300 journals and added 7319 new volumes to the library last year for a total book count of 173,416.” The use of results for expected outcome #2 states “Complete. MABTS added new resources to the MABTS excellent library last year that will support its PhD Program. A priority at MABTS will continue to be to add materials and research tools needed to provide adequately for scholarly study at the PhD level. The library director has indicated that the PhD Program is a priority in acquisitions for the library.” This completes the administrative support goal for the 2014-15 academic year and informs future goals for the 2015-16 academic year, thus closing the loop of identifying expected outcomes, assessing the achievement of outcomes, and providing evidence of improvement based on results.

 

Distance Learning Department. The goal statement for the Distance Learning department may be found in the 2014-15 AUGs [79], which states, “The goal of the distance learning department is to provide a quality educational experience for nontraditional students.” Expected outcome #3, as an example of a clearly defined ASO, states the distance learning department will “provide online distance learning venues for students who are unable to matriculate at the primary campuses or on-campus students whose class or work schedules require supplemental course offerings.” The assessment criteria for this expected outcome was “At least twenty courses from the seminary catalog will be offered via the online system in each semester for the academic year.” The assessment results stated “The seminary offered 26 courses in the fall semester, and 25 courses in the spring semester, from the seminary catalog via the online system each semester. Target met.” The use of results for expected outcome #3 states that the office “Will plan to offer complete degree online for the 2015-16 academic year.” This completes the administrative support goal for the 2014-15 academic year and informs future goals for the 2015-16 academic year, thus closing the loop of identifying expected outcomes, assessing the achievement of outcomes, and providing evidence of improvement based on results.

 

Conclusion

 

In conclusion, MABTS identifies expected academic and student support outcomes, assesses the achievement of those outcomes, and gives evidence of improvement based upon results within the institutional effectiveness process. This process is built upon its philosophy of planning, which results in the school’s institutional effectiveness plan, which culminates in the long-range plan that enables the school to fulfill its mission, thus closing the institutional effectiveness loop.

 

Documentation

 

1. MABTS Strategic Plan Model

13. 2013-14 Faculty, Staff, Student Survey Results

14. 2013-14 Faculty, Staff, Student Forum Results

55. 2013-14 and 2014-15 AUGs

71. 2014-15 Academic Vice President AUGs

72. 2014-15 Admissions AUGs

73. 2014-15 Bookstore AUGs

74. 2014-15 Campus Life AUGs

75. 2014-15 Form and Style Committee AUGs

76. 2014-15 Library AUGs

77. 2014-15 Christian Education Department AUGs

78. 2014-15 PhD Department AUGs

79. 2014-15 Distance Learning Department AUGs

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